What Is It Like to Work at Credence Innovations?
company · Oct 17, 2026 · 6 min read · By The Credence Team
If you work at Credence Innovations as a representative, you have a commission-based sales job in a store. We're a field-marketing firm based in Indianapolis and founded in 2016. Our trained representatives sell for Fortune 500 brands inside retail stores across our regions. If you searched for what the job is like, you probably want a straight description before you apply. This is ours, including the parts some people won't like.
What It Is Like to Work at Credence Innovations
You sell in a store on behalf of Fortune 500 brands, and your pay depends on the sales you make. That matters more than anything else about the job, so we're putting it first.
The role in short
A representative is trained to work in a retail store and help shoppers buy products from the brands we represent. It's face-to-face work. You talk with people, explain what a product does and answer their questions. Some of them buy. The role is commission-based, so what you earn follows the sales you help close.
Who we wrote this for
We wrote it mostly for recent graduates and early-career candidates who are thinking about sales and want a plain description first. Brands curious about how our representatives work may find it useful too. We've stuck to facts we can back up. If a detail isn't here, ask us.
Who Credence Innovations Is
We're a field-marketing firm, and our headquarters has been in Indianapolis since 2016. Brands hire us to put trained people in stores to sell their products.
A field-marketing firm in Indianapolis since 2016
Field marketing means representing a brand in person, at the place where the customer shops. The company is run from Indianapolis and has been since we started.
A decade with Fortune 500 brands
We've worked with Fortune 500 brands for a decade. We don't name them in our posts. If you interview with us, ask which brands you would represent in your region.
National reach through regions
Our work is organized by regions, and that's how we cover the country. Where you'd work depends on the region you join, so bring it up early in the hiring process.
What Representatives Actually Do
Representatives work in stores to drive sales for the brands we represent. Most of the day goes to talking with shoppers.
Training before you sell
Every representative is trained before they start selling. The training should leave you knowing the product well enough to talk about it with confidence and help a customer decide. We don't cover the length or format of training here, so ask the hiring team about it.
Six retailer partners
We work with six retailer partners. You sell inside those retailers' stores on behalf of Fortune 500 brands. The store belongs to the retailer, and the product belongs to the brand you represent.
A sales job in a store, start to finish
You arrive prepared and you know the product. You start conversations with shoppers, listen to what they need and explain whether the product fits. Some conversations end in a sale. Many don't. You're on your feet for much of the day talking with strangers, and some people enjoy that a lot more than others.
The Team and the Indianapolis Home Base
Headquarters in Indianapolis runs the company. Representatives do their selling in stores across our regions.
How headquarters supports representatives in the regions
The Indianapolis office is the base for the business and for our work with brands. Representatives are out in their regions, inside stores. Who you report to and how often you'll hear from leadership depend on your region and role, so ask about both in your interview.
What we can say about culture
We'll keep this short. We can verify two things. The company is built around trained representatives selling in stores for Fortune 500 brands, and we've done this since 2016. We won't describe our culture with words we can't back up. The best way to judge the team is to meet the people you'd work with and ask them.
What People Commonly Worry About
Most worries are about commission pay. Others are about whether we're legitimate and what the reviews say.
Is it commission only?
The role is commission-based. Your pay is linked to the sales you make, so it goes up and down with your results. For most people, that's what decides it. We don't publish earnings figures. Before you accept an offer, ask the hiring team how commission is calculated, when it's paid and whether your role includes any other pay. Get the answers in writing.
Is it legit, and is it an MLM?
Credence Innovations is a field-marketing firm. Brands work with us so trained representatives can sell their products in retail stores. You can check this yourself. Ask which brands you'd represent and which retailer's stores you'd work in. Ask who pays you, and whether it costs you anything to start. Any company you interview with should answer those questions clearly.
Reading reviews and complaints
Reviews of Credence Innovations will likely say the job is commission-based, that pay depends on results and that the work is demanding. The commission part is true. We say so in this post. Selling in a store every day is hard, and it doesn't suit everyone. When you read reviews, look for patterns and check the dates. If a review raises a question for you, bring it to your interview and ask us.
Who the Role Fits and Who It May Not
It fits people who want a sales career and are fine with pay tied to results. If you need the same paycheck every week, it probably isn't for you.
A good fit for early-career candidates who want sales
You'll probably do well if you like talking with people and can hear no many times a day and keep going. It helps to want to learn sales by doing it in person. It's likely a poor fit if you want a desk job or don't like approaching strangers. Be honest with yourself about this before you apply.
Questions to ask in an interview
Ask how commission is calculated and when it's paid. Ask how long training lasts. Ask which region you'd work in and which retailer's stores. Ask who you'd report to and what a normal week looks like. And ask whether it costs you anything to start.
Frequently Asked Questions
Short answers to the questions candidates ask us most.
Is Credence Innovations commission only?
The representative role is commission-based, so your pay is linked to your sales. Ask the hiring team to explain the full pay structure for your role before you accept.
Where is Credence Innovations based?
Our headquarters is in Indianapolis and has been since 2016. Representatives work in stores across our regions.
What does a field marketing representative do in a store?
A field marketing representative sells a brand's products inside a retail store. At Credence Innovations, that means talking with shoppers and helping them buy products from Fortune 500 brands.
Is this an entry level sales job?
The role is open to recent graduates and early-career candidates who want a sales career. You're trained before you sell.
How to Apply and What Happens Next
Find an open role and contact our hiring team. They'll explain the job and how pay works in your region.
Where to find open roles
Look for Credence Innovations jobs through our official channels. If you aren't sure a listing is ours, contact us and ask. Tell us where you're located so we can tell you which region you'd be in.
What to ask the hiring team
Ask how long training lasts and what it covers. Ask which region and which stores you'd work in. Ask for a full explanation of how commission works in your role. If you're a brand looking for a field-marketing partner, or a candidate who wants to talk through the job, contact Credence Innovations and we'll answer your questions directly.